Operations Supervisor
Company: Disability Solutions
Location: Sioux Falls
Posted on: October 20, 2024
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Job Description:
Position Type : Full time Type Of Hire : Experienced (relevant
combo of work and education) Education Desired : Bachelor's Degree
Travel Percentage : 0%Job DescriptionAbout this role:Manage daily
operations of processing functions and maintenance of processing
infrastructure ensuring service level agreements are met in support
of clients and company mission-critical business requirements.What
you will be doing:--- Manages the processing environment to protect
production systems critical to the success of the business.---
Delivers an operations environment that meets all service level
agreements, e.g., 24/7 availability, response time parameters, etc.
and availability targets.--- Develops and recommends tactical and
strategic plans for processing operations.--- Selects, trains,
develops and leads an efficient and effective processing team.---
Identifies and recommends cost-saving and continuous improvement
initiatives within the processing area.--- Ensures all backup and
recovery and disaster recovery processes will meet or exceed
business requirements.--- Develops and implements team standards
and procedures that support departmental standards and
procedures.--- Develops and executes project plans, budgets and
schedules for documentation of work and results.--- Develops,
manages and forecasts the budgets for the relevant cost centers.---
Other related duties assigned as needed.What you bring:--- 2+
years' experience in a supervisor role with direct reports---
Knowledge of processing administration and processing activities
and controls--- Knowledge of FIS products and systems---
Proficiency in client communication and escalation management---
Knowledge of project management methods and techniques--- Knowledge
of all processing phases--- Excellent verbal and written
communication skills to technical and non-technical audiences of
various levels in the organization, e.g., executive, management,
individual contributors--- Excellent problem solving, team and time
management skills managing multiple deadlines for self and
others--- 1+ year experience in evaluating the performance
capabilities of subordinates as well as counsel subordinates in
development and/or corrective discipline--- 1+ year experience in
making projections of future expenses based on analysis of cost
effectiveness of past expendituresPrivacy StatementFIS is committed
to protecting the privacy and security of all personal information
that we process in order to provide services to our clients. For
specific information on how FIS protects personal information
online, please see the Online Privacy Notice.EEOC StatementFIS is
an equal opportunity employer. We evaluate qualified applicants
without regard to race, color, religion, sex, sexual orientation,
gender identity, marital status, genetic information, national
origin, disability, veteran status, and other protected
characteristics. The EEO is the Law poster is available here
supplement document available hereFor positions located in the US,
the following conditions apply. If you are made a conditional offer
of employment, you will be required to undergo a drug test. ADA
Disclaimer: In developing this job description care was taken to
include all competencies needed to successfully perform in this
position. However, for Americans with Disabilities Act (ADA)
purposes, the essential functions of the job may or may not have
been described for purposes of ADA reasonable accommodation. All
reasonable accommodation requests will be reviewed and evaluated on
a case-by-case basis.Sourcing ModelRecruitment at FIS works
primarily on a direct sourcing model; a relatively small portion of
our hiring is through recruitment agencies. FIS does not accept
resumes from recruitment agencies which are not on the preferred
supplier list and is not responsible for any related fees for
resumes submitted to job postings, our employees, or any other part
of our company.#pridepass
Keywords: Disability Solutions, Sioux City , Operations Supervisor, Other , Sioux Falls, Iowa
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